Frequently Asked Questions

What products does Morelock Signs offer?

Morelock Signs offers a wide range of products, including:

Permanent Road Signs
Temporary Road Signs
Posts & Fixings
Bollards
Intelligent Transport Systems (ITS)
Custom Signs

Explore our full product range on the Products page.

How do I place an order online?

Placing an order online is easy:

Browse our categories or use the search function.
Add your desired products to the cart.
Proceed to checkout and fill in your details.
Complete your payment and receive an order confirmation email.

If you need assistance, please contact our customer service team.

Can I modify my order after it has been placed?

Yes, you can modify your order as long as it hasn’t entered the production or dispatch phase. Contact us immediately at +44 1902 637575 or email us at sales@morelock.co.uk with your order number and the changes you wish to make.

What is the estimated delivery time for my order?

Delivery times depend on your location and the products ordered. We aim to dispatch most orders within 5-7 business days, but custom or large orders may take longer. For specific delivery estimates, please contact our team at +44 1902 637575.

Does Morelock Signs offer installation services?

Yes, we do. Morelock Signs offers a comprehensive installation service for all our signage products. Our skilled installation team ensures that signs are installed correctly and meet all safety standards. Whether it’s a single sign or a large-scale project, we can handle it.

To get a quote for installation, please contact our team at +44 1785 255 573 or email us at mil@morelock.co.uk with the details of your project.

What payment methods does Morelock Signs accept?

We offer a variety of payment options to make your purchasing process as convenient as possible. We accept:

Major Credit & Debit Cards: Including Visa, Mastercard, and American Express.
Bank Transfers: For larger orders or business-to-business transactions.
Purchase Orders (PO): Available for established accounts with prior arrangement.

If you need alternative payment methods, please contact our accounts team at accounts@morelock.co.uk.

Does Morelock Signs offer discounts on bulk orders?

Yes, we do. We understand that bulk orders are often necessary for large projects, and we are happy to provide competitive pricing for larger quantities. To discuss your specific needs and receive a customized quote, please contact our sales team at sales@morelock.co.uk or call +44 1902 637575.

Are Morelock Signs’ products environmentally friendly?

Sustainability is important to us. Many of our products are made from recyclable materials, and we continually seek ways to reduce our environmental impact. If you are looking for environmentally friendly options, please let our team know, and we can recommend suitable products.

Are your signs compliant with UK traffic regulations?

Absolutely. All our road signs comply with UK traffic standards and regulations, ensuring that they meet safety and legal requirements. If you need further details on compliance, our technical team is happy to assist.

How do I get in touch with Morelock Signs’ customer support?

We are here to help with any queries or concerns. You can reach our customer support team:

By Phone: Call us at +44 1902 637575. Our office hours are Monday to Friday, 8:30 AM to 5:00 PM GMT.
By Email: Send us an email at sales@morelock.co.uk. We aim to respond to all inquiries within 24 hours.

For quick assistance, please have your order number or relevant details ready when you contact us.